Although PSA is known to work well with most browsers (Firefox, Internet Explorer, Safari, and Chrome),
we recommend the use of Firefox.
However note that Chrome browser currently does not support direct access to FTP servers.
Therefore, none of the FTP links in the PSA website will work. Instead we recommend you use
any other standard FTP client applications or a different browser.
Various issues could prevent a page from displaying correctly. This is usually due to the
browser accessing a cached version of your page. Reloading the page and forcing the browser
not to use the cache would generally solve these issues. Use the following keyboard shortcuts
to force a page to reload in this way: "Ctrl+F5" or "Ctrl+Shift+R" in Windows/Linux,
"Cmd+F5" or "Cmd+Shift+R" in Mac OS X.
There are some requirements in order for the Advanced Search and the
Map-based interfaces to run correctly:
- The interface requires that the Java environment is installed locally on your computer.
- In order to download data using the delivery basket, you must register as a PSA user so
as we have a valid e-mail address to inform you that your delivery is ready. This is not a
requirement for completing searches.
N.B. Your personal details are never passed on to any third party and the PSA will not use
this information to contact you for commercial reasons.
There are no special requirements for the FTP Access.
In the case of Macintosh, try updating the Runtime for Java that you have installed.
It can be downloaded from the Apple Java Runtime pages. The PSA browser should work
without any problems with MRJ version 2.0.1 or higher.
Apple MRJ download
You have probably entered a combination of search parameters that are impossible
to search against (e.g. searching for HRSC data on Rosetta). Please go back to
the query page and make sure you have no un-necessary parameters or search panels
open. Remember that all panels that are open when you execute your query are
included in your search. Please see the User Interface Guide for details of how
the Advanced Search Interface should be used.
If you find that all search parameters are correct and you still get a red screen,
try closing, clearing your cache, and re-starting the Advanced
Search Interface. Advanced Search
There are no data available on the PSA that match the search criteria you have
entered. Please go back to the query page and make sure you have no
un-necessary parameters or search panels open. Remember that all panels that
are open when you execute your query are included in your search. Please see
the User Interface Guide for details of how the Advanced Search Interface
should be used.
If you find that all search parameters are correct and you still get a yellow
screen, try closing the PSA Browser, clearing your cache, and re-starting the Advanced
Search Interface. Advanced Search
This is because the connection to the archive database has broken.
To restart it, exit the PSA browser and in the start PSA browser page do a
CTRL-R, then start the PSA software again.
It may help to clear your cache if you were in the middle of a search.
The data you are interested in are probably still proprietary,
and are only accessible to privileged users authorised by the
instrument team. These data are not available on the FTP
interface, as they require a login to download. If you are a
privileged user, you will need to log in to the PSA in the
Advanced Search interface and download the products from there.
No! All data on the PSA are free to download and use!
The 'Delivery Basket' is a way for you to collect together a
large number of files you would like to download. It also allows
you to store any products you are interested in after completing
a search, while you continue browsing for other files. You can
shape your download in any way you wish using this functionality.
Currently, the Map-based interface only supports the HRSC and OMEGA
instruments on Mars Express. Work is ongoing for the inclusion of
the other Mars Express instruments, and versions are foreseen with
support for Venus Express and SMART-1 as well.
There are known issues with the display of footprints at high
latitudes on the Map-based interface, and work is underway to
provide options for polar projection.
For OMEGA, there is an additional issue that products were obtained
while the instrument was heating, during a spacecraft slew. These
products all have a name ending in 0 (i.e. *_0.*), and often include
data from the sky as well as the Mars surface. These products will
not have useful footprints in the Map-based interface.
Yes. When you enter a set of parameters on the Query Specification page
you will see a button called 'View/Edit SQL'. This is only recommended for